Our Conditions of Use...
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using our website, you agree to be bound by Deals On ICE Terms & Conditions, as stated below. Contract for the Supply of Products or Services The display of goods on the Deals On ICE site amounts to an invitation to treat only and is not an offer to sell products or services at any price indicated. No contract for the supply of products or goods will be deemed to exist between you and Deals On ICE unless, and until, an email is sent by Deals On ICE to you confirming that your order has been accepted and payment has been successfully made. This confirmation e-mail amounts to an acceptance by Deals On ICE of your offer to buy goods or services from Deals On ICE and this acceptance is effective regardless of whether or not you receive the e-mail. Deals On ICE are free to withdraw from a prospective contract at any time prior to acceptance. This also applies in the case of any error or inaccuracy in respect of the goods or services, any description applied to the goods or services, the availability of the goods or services, or the order itself. Price and availability information is subject to change without notice. Site Information Deals On ICE is providing this site and its contents on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents. Deals On ICE disclaims all such representations and warranties, including for example warranties of merchantability and fitness for a particular purpose. In addition, Deals On ICE does not represent or warrant that the information accessible via this site is accurate, complete or current. Processing of orders Credit cards are debited before items are shipped or before services are activated by Deals On ICE, all payments are made using the PayPal API and are made payable to 'Harts'. For further information on our payment processing visit our 'Secure Payments' page by clicking here. Limitation of Liability Except as specifically stated on this site, neither Deals On ICE nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties. Illegal Acts It is a crime to use a false name or a known invalid credit card to order. Anyone caught wilfully entering an erroneous or fictitious order will be prosecuted to the fullest extent of the law. We track the electronic 'fingerprints' of every order placed on this website to enable us and all legitimate crime prevention and prosecution authorities to trace individual users engaging in criminal activities on our website. Shipping and Delivery Once dispatched orders usually arrive within 3-5 working days. In the case of a lost or delayed item we need to wait at least 21 days after dispatch before a replacement can be issued. The goods you order will be delivered to the address you give when you place your order. To deter fraudulent activity expensive items can only be shipped to the registered address of the cardholder. Should we be unable to meet the dispatch time given we will not be liable for any loss or damage suffered by you. Should a significant delay occur we will contact you with the option of cancelling your order. If delivery cannot be made to your address for any reason we will contact you as soon as possible. If you deliberately fail to take delivery of the goods then we reserve the right to store the goods until delivery is achieved and charge you for any associated costs. If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations we shall refund or re-credit you within 30 days for any amount paid. On exercising your right to cancel you shall be required to return the goods to us. Should you fail to return the goods, we reserve the right to deduct any direct costs incurred in retrieving the goods. If the courier asks you to sign for the goods then please check their condition. If the packaging has been badly damaged or opened then please make a note of this with the courier to support any claim we may have to make. Do not sign for goods which clearly arrive damaged or with missing parts. Returns You have the right to cancel the contract up to 7 days after delivery subject to certain limitations. You may return an item which was damaged or faulty when delivered for a full refund. We test all returns. The refund will be issued once the item has been received and verified as faulty. In this case we will also refund your return postage. It is the buyer's responsibility to return the item. You may return an item which is not as described for a full refund. The refund will be issued once the item has been received and verified as incorrect. In this case we will also refund your return postage. It is the buyer's responsibility to return the item. You have the statutory right to cancel the order within 7 working days of delivery and have a full refund (cooling off period). The refund will be issued once the item has been received back and processed. We cannot refund or exchange an opened item unless it is damaged, faulty or incorrect. Items must be returned with all packaging in a reasonable state. We reserve the right to levy a charge to replace product packaging which is missing or returned in a damaged/defaced condition. We do not refund postage costs for the product being sent to you or back to us Any items are returned at your own risk. We strongly advise you to take care when returning items to us for example, by ensuring the goods are correctly addressed, adequately packaged, and sent using a reliable courier. Please return any item(s) using the cheapest recorded delivery method. In the event of a lost item your courier will require proof of posting to process your claim. Changes in Terms Deals On ICE reserves the right to modify these terms at any time without prior notice. Any modification of these terms will be deemed to be effective from the date and time of posting on the Deals On ICE web site. |
